Legal & Policies
📄 Terms & Conditions
Kesharwani Matrimony is an online matrimonial platform created to help users browse,
shortlist, and connect with suitable profiles for the purpose of marriage.
By registering and using this platform, you agree to follow all the terms and rules stated here.
1. Profile Information
All information provided in your profile must be true, accurate, and updated.
You are fully responsible for the authenticity of the information you share.
Providing false details, misleading information, or impersonation will result
in immediate account suspension or permanent removal from the platform.
2. User Conduct
Users must maintain respect and dignity while communicating with other members.
Any form of harassment, abusive language, inappropriate content, or misuse
of personal information will lead to strict action, including account termination.
3. Privacy & Safety
We do not guarantee the identity, intention, behavior, or background of any user.
You are advised to verify details personally before proceeding with communication,
meetings, or marriage discussions. Always take necessary precautions.
4. Platform Responsibility
Kesharwani Matrimony is only a platform that enables members to connect.
We do not guarantee successful matches, relationships, or marriages.
Any communication, interaction, or decision taken between users is their own
responsibility, and the platform is not liable for any outcome.
5. Account Suspension & Removal
The platform reserves the right to suspend, restrict, or delete any account
without prior notice if it violates the rules, is inactive, suspected for misuse,
or involved in illegal or unethical activity.
6. Legal Agreement
By using this platform, you accept these Terms & Conditions. If you do not agree,
please do not register or continue using the platform.
If needed, these terms may be updated or modified in the future for improved
safety, compliance, and user experience.
🔒 Privacy Policy
Your privacy is important to us. Kesharwani Matrimony is committed to protecting your
personal information and ensuring that your data is handled responsibly.
1. Information We Collect
We collect basic details such as your name, age, gender, education, profession,
photos, contact details, and preferences solely for the purpose of matrimonial matching.
2. Data Usage
Your information is used only to improve your experience on the platform,
enable matchmaking, and provide personalized search results. We do not sell,
rent, or share your data with unauthorized third parties.
3. Photo & Contact Privacy
Your photos, phone number, and personal details will be shown to other members
only when you choose to share or if platform settings allow limited access.
You have full control over your visibility preferences.
4. Data Security
We use secure systems and best practices to protect stored data from unauthorized
access, misuse, modification, or loss.
5. User Responsibility
Once you voluntarily share your personal information with another user,
we are not responsible for how they choose to use it.
Always share details cautiously and responsibly.
6. Policy Updates
This Privacy Policy may be updated periodically to meet legal or security standards.
Continued use of the platform indicates acceptance of the updated terms.
💳 Refund & Cancellation Policy
Refunded amount will be credited in 5-7working days in original payment mode.
⚠️ User Responsibilities
As a member of this platform, you agree to use the service respectfully,
ethically, and legally.
1. Authentic Information
You must provide valid and truthful information while creating your profile.
2. Respectful Interaction
You must treat other users with dignity and refrain from harassment,
discrimination, or inappropriate behavior.
3. No Commercial Use
The platform must not be used for business promotions, spam, or matchmaking agencies.
4. Reporting Misconduct
If you encounter a fake profile or abusive user, please report it to support immediately.
🛡️ Safety Guidelines
Your safety matters. Please follow these guidelines while using the platform:
✔ Verify identity before sharing personal details
✔ Avoid sharing financial information
✔ Meet in public places for the first few meetings
✔ Involve family members during discussions
✔ Report suspicious profiles immediately
📞 Support & Help
For assistance, queries, or account-related support, you can contact us anytime through:
📧 Email: info@kesharwanimatrimony.com
📞 Phone: +91 8252408374
We aim to respond within 24–48 working hours.